Protecting and increasing the productivity of existing IT infrastructure is at 1st place (with security and virtualization products). IT governance is at 3rd (down from 1st). ERP and CRM at 4th place and BI at 5th.ITIL is at 6th. Handheld devices and 3G technologies capture the most interest in the mobile arena indicating that these areas are still on the growth path and have yet to achieve saturation.
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